Happy day for new ID holder – CIDC perseverance pays off

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An identity document is used to connect a person to information about themselves. The connection between the identity document and information database is based on personal information present on the document, such as the bearer’s full name, age, birth date, address, an identification number, card number, gender, citizenship and more.

However, for many years, John Marcus was without any identification and could not be traced at Home Affairs. In other words, according to Home Affairs, no such person existed.

In 2013 John Marcus was identified by the CIDC as needing assistance with an ID document. At Home Affairs a finger print check was carried out, but no information or record of his identity came up on the Home Affairs system. The same procedure was followed again in 2015 – once again with no success.

In June 2017, the CIDC was determined to persevere to help Mr Marcus obtain his ID and were not willing to be turned away without success. This time around John’s fingerprints were taken and mailed to Pretoria, with CIDC Fieldworker, Carmen Bosman, following the process very closely.

At the end of July, when a follow up was made on this application, the good news was received that Home Affairs were able to issue John Marcus with an ID number.

It was a happy day for both John Marcus and the CIDC when on Wednesday 16th August, CIDC Fieldworker Carmen Bosman accompanied him to Home Affairs to collect his ID smart card.

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